Terms & Conditions

  • The term “Richardsons of Ampthill” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
  • We reserve the right to change this Terms & Conditions at any time. Any changes will take effect from when they go live on the website and it is your responsibility to check for changes when you revisit this website. Your continued use of the website shall signify your acceptance to be bound by the latest Terms & Conditions.
  • All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice at any time.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • All trademarks reproduced on this website, which are not the property of or licensed to the operator are acknowledged on the website.
  • This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Guarantees

  • All items are guaranteed according to manufacturer’s warrantee. No returns or replacements will be accepted due to accident, misuse, fair wear and tear, neglect, or any attempts to repair or adjust – not carried out by Richardsons Jewellers.

Postage & Delivery

  • Goods below a certain value will normally be dispatched by Royal Mail Packet Post to keep delivery charges to a minimum. Royal Mail Packet Post is an untracked unsigned for service and subsequently the risk in Goods shall pass to the Buyer immediately the Goods leave Richardson’s premises.
  • Richardson’s will not enter into any claims procedure for orders dispatched by royal mail packet post as no loss or damage compensation is available for untracked services. Please see Royal Mail’s terms and conditions.
  • Richardson’s will submit a claim on your behalf where special delivery has been used and Royal Mail have lost your order. Richardson’s will not enter into any claims procedure for special delivery orders that are not delivered within Royal mails specified time frame.
  • Should the Buyer prefer Richardson’s to bear the risk of Goods in transit the trade Buyer must make this clear at the point of order. The Goods will then be sent using a tracked and signed for service, the full cost of which will be included in the packaging and delivery charges passed on to the trade Buyer.
  • Richardson’s remain the owner of any Goods ordered by the  Buyer until Richardson’s has been paid in full in cash or cleared funds for such Goods and all other Goods agreed to be sold by Richardson’s to the Buyer for which payment is due.